Lotto Media Ltd trading as Free National Lotto (“FNL” / “we”) collects information from our clients and potential clients at several different points on freenationallotto.com (“Website”) as well as various other types of correspondence including, but not limited to, email, telephone communication, post, questionnaires and through face to face meetings.
The following personal information/data relating to you may be collected by FNL:
You may provide FNL with personal information through forms/fields on the Website, as well as by email or phone. This information may include your name, postal address, email address and phone number (either mobile or landline).
We will not actively collect, store or use personal data from you that is considered ‘sensitive’ such as ethnic origin, medical information, or trade union membership. If you choose to disclose this information to FNL or FNL’s agents then that is your choice but you should try to ensure that it is only given when necessary.
As well as personal data we also automatically collect some information to help analyse, hone and improve the Website and service, including:
FNL uses your personal information to contact you (by email, phone, or post), to update you on our services and changes to our services, seek additional information from you, send you marketing offers from selected partners, to send you information that you have requested, and also send you information about any services or related services that we deem may be of interest to you. We may record any information we gain as a result of this correspondence so that we can continue to improve and hone our service in the quest of providing our users with the best quality service, and also to comply with any legal obligations or changes to regulation.
FNL uses the additional technical information we collect to make sure that our Website and our other forms of communications with you are presented in the most effective way possible. It also enables us to make sure the administration of the Website (including testing, analysis and the resolution of any other technical issues) is effective, that the other methods for collecting your data are secure and efficient, that communication (including marketing messages) with you via all methods is suitable.
In a limited number of situations FNL may share your personal information with others, including:
FNL will use industry best practices to ensure strict data security procedures and features are used to try and prevent unauthorised access to user data/information.
In certain circumstance your information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). If this occurs FNL will make sure that it takes all steps reasonably necessary to ensure that your data is transferred securely, although please be aware that the transmission of information is not completely secure, particularly via the internet.
Please be aware that the Website contains links to other companies’ sites and whilst we strive to make sure that we only work with credible businesses/sites FNL is not responsible for their privacy practices.
The website may also use online survey platforms such as Pollfish or Google Surveys through which their advertising partners may conduct surveys to the users of websites (such as FNL) or applications. In these circumstances the Website will use and enable Pollfish or Google Surveys cookies for effective administration of the service. If a user responds to the survey then data collected will be associated with your answers to the questionnaires.
As a valued user of FNL we grant you the right to ask us not to use your personal information for marketing purposes and/or to ask that you be removed from our database of users. If you wish to exercise this right then please send us an email to unsubscribe at [email protected] or alternatively click on the link in the footer of one of our emails.
FNL adheres to the The Data Protection Act 1998 which gives you the right to access the personal information we hold for you. If you wish to exercise this right please contact us by email at [email protected] although please note that this request is subject to a £10 fee which will cover our costs in providing this information to you.
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